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Your role and responsibilities

IBM DataPower Gateway is a single multichannel gateway that helps provide security, control, integration, and optimized access. These capabilities apply to a full range of mobile, web, application programming interface (API), service-oriented architecture (SOA), B2B, and cloud workloads. DataPower Gateway provides a converged policy enforcement point to secure your workloads with consistent security policies across channels, which reduce operating costs and improve security. DataPower Gateway is available in physical, virtual, Linux, and container form factors.

As part of the DataPower gateway software engineering team, you will be responsible for ensuring that every version of the product that is released exceeds the high level of quality that our customers demand.

You will work closely with the development team to define, execute, and track test plans for new features through the software life cycle, keeping in mind the end-to-end user experience. You will make use of strong technical, problem-solving, and communication skills to identify, reproduce, and report product defects.

Who You Are:

• Highly motivated and have a passion for creating and supporting great products.
• Thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
• Great at solving problems, debugging, troubleshooting, designing, and implementing solutions to complex technical issues.
• Have the ability to learn new skills quickly and use the skills efficiently.

This is a hybrid office-based position in Lowell, MA.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• 8+ years of Software Quality Assurance experience including authoring test cases, executing manual test cases, reporting on test results, and developing test automation.
• Expertise with API testing and API automation.
• Experience deploying and configuring test environments.
• Strong software debugging and troubleshooting skills.
• Ability to collaborate meaningfully and respectfully in a team environment under high pressure.
• Ability to work independently and proactively.
• Self-Starter, quick learner of technology, who is also excited in teaching and transferring knowledge, able to multi-task.

Preferred technical and professional experience

• Familiarity with testing and debugging APIs, including REST and SOAP.
• Experience testing network protocols including HTTP, HTTPS, MQ, Kafka, etc.
• Working knowledge of VMWare ESXi and virtualization.
• Experience with container applications and container orchestration, e.g., Kubernetes.
• Experience debugging and maintaining hardware systems, including network appliances and application servers.
• Experience with DataPower, API Connect, or other enterprise gateway solutions.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, and parental bonding leave in accordance with IBM Policy.
• Training and educational resources on our personalized, AI-driven learning platform.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.