Overview

BAI, a defense contractor, is seeking a Computer User Support Specialist Junior with 2+ years’ experience for Department of Defense program onsite at Naval Air Weapons Station China Lake in Ridgecrest, CA, and/or Point Mugu Naval Base in Camarillo, CA. Opportunities for career advancement, excellent benefits, and long-term stability are some of the advantages of our growing, employee-focused company.

Salary

The typical annual salary range for this position is $50,125.00 USD to $58,147.00 USD. Salary will be based on current qualifications, directly related experience, geographic location, and possible contractual requirements which could fall outside of this range.

Responsibilities

• Provide technical assistance to computer users
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically
• Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
• Assist more senior positions and/or perform functional duties under the oversight of more senior positions
• Monitor computer system performance to ensure proper operation
• Collaborate with others to resolve information technology issues
• Provide technical support for software maintenance or use
• Install and maintain computer hardware
• Resolve computer software problems
• Install software and test computer software performance
• Train others in computer interface software use

Qualifications

• Over 2 years of experience performing the duties described in the Functional Description and Responsibilities.
• Excellent communication and interpersonal skills—verbal, non-verbal, written, and listening—for staff, customer, and organizational level communications, both formal and informal
• Ability to work independently; self-starter
• Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint

Education

Degree: High School Diploma

Allowable Substitution: None

Clearance

Condition of Employment: Applicant must have an active DoD Secret Level Clearance. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information.

Citizenship

The applicant must have US citizenship at the time of application.

BAI is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other non-merit based factors made unlawful by federal, state, or local laws.