Receives and relays incoming and outgoing telephone calls from internal and external customers. Operates and maintains Hospital paging systems. Provides directory information to inquirers and transfers calls as appropriate to ensure prompt and efficient communication. Ensures information is maintained and updated on a regular basis.

Required Skills

1. Highly effective oral communication skills, ability to speak English clearly.
2. Ability to work under pressure and handle emergency situations.
3. Knowledge of or ability to learn operation of PBX Communication System.
4. Bilingual English/Spanish.
5. Knowledge or experience with Desktop Software such as Word, Excel.
6. Some knowledge of Medical Terminology preferred.

Required Experience

Two years PBX or comparable (call center and/or high volume telephone management) experience required.

Certifications

None.

Education and Training

High School graduate or equivalent.

Benefits:

• Major Medical Health Benefits Plan
• Dental
• Vision
• Flexible Spending Accounts
• Life and AD&D Insurance
• Long Term Disability
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Leaves of Absences
• 401(K) Retirement Plan
• Tuition Reimbursement
• Access to covered employee parking
• Onsite Employee Gym
• Onsite Coffee Shop & Bistro
• Onsite Cafeteria & Gift Shop Employee Discounts

Qualifications:

1. Highly effective oral communication skills, ability to speak English clearly.
2. Ability to work under pressure and handle emergency situations.
3. Knowledge of or ability to learn operation of PBX Communication System.
4. Bilingual English/Spanish.
5. Knowledge or experience with Desktop Software such as Word, Excel.
6. Some knowledge of Medical Terminology preferred.