Job Description – VP – Client Partner
Responsibilities:
- Manage and grow the existing business with existing customers and develop new opportunities in selective target accounts.
- Establish strong professional relationships and credibility with key executives in the existing and target accounts.
- Drive large multi-service line deal wins with existing customers.
- Work along with presales, solutioning and delivery teams to deliver value to the customers and pursuits.
- Seed deal-shaping concepts and independently lead proactive solutions for the clients.
- Collaborate with all relevant parties within the organization, especially the delivery managers.
- Establish strong cooperation with the practices and give directions regarding technology development direction and facilitate customer workshops.
- Establish and execute account strategy with clear mapping to customer priorities and competitive landscape; support ideation and drive revenues from vertical-specific solutions.
- Establish and execute account governance based on client's business units, geographical spread and Ampcus' service lines' potential.
- Work with delivery managers to set delivery metrics/targets and drive customer excellence in accounts.
- Negotiate account management contracts and agreements to maximize profit.
Personal/Behavioral Traits:
- Collaborative and team player.
- Sharp analytical skills and high level communication skills with the ability to persuade customers and internal stakeholders.
- Sets direction and vision and is passionate about making a difference.
- Strong ability to think out of the box and develop from scratch.
- Develops strong and effective working relationships based on mutual respect and trust.
- Good listening skills; authentic in his/her leadership style.
- Projects confidence, optimism, and energy to encourage people on what they can achieve.
- Resilient, innovative, and intellectually curious.
- Team-oriented and collaborative working style, with individuals both inside and outside of the organization.
- Strives to help others succeed.
- Ability to manage tight deadlines and workloads.
- Professional and ethical in all business dealings.
- Takes charge and can make tough decisions; demonstrates a can-do attitude and is highly accountable.
- Proactive and fearless; moves beyond his or her comfort zone in pursuit of the organization's vision.
- Role model who stimulates loyalty and longevity among staff.
- International and multi-cultural experience.
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