Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

First American Trust is seeking a motivated Scrum Master with 5 – 7 years of experience to facilitate scrum events, coach and mentor team members, help Product Owners to manage their backlog, and enable teams to deliver critical business objectives. The Senior Scrum Master is a servant leader and coach of our Lean-Agile Office, helping to implement FA Trust’s business agility roadmap to scale and mature agility, deliver value, and achieve the desired outcomes for our customers.

What You'll Do

1. Drive effective scrum events including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives.
2. Track and distribute relevant metrics and reports periodically to show team progress and velocity.
3. Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works.
4. Help the Product Owner manage customer expectations and stakeholder communications.
5. Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time.
6. Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving.
7. Represent the team in Scrum of Scrums and ART Sync.
8. Help the team prepare for PI Planning and guide the team during the event to complete all of their tasks.
9. Demonstrate a growth mindset by coaching the team and Product Owner on how to improve their agile practices to improve flow and excel at scale.
10. May need to work outside of normal work hours based on business needs.

What You'll Bring

1. Demonstrated experience with Agile frameworks (Scrum, Kanban etc.).
2. Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
3. Demonstrated ability to build, develop, and coach high-performing software development teams.
4. Ability to thrive in a fast-moving environment and work on multiple priorities simultaneously without impact to quality of work.
5. Experience being on Scrum teams developing software/digital products.
6. Demonstrated experience in issue identification, escalation and resolution.
7. Ability to lead retrospectives, document outcomes, and guide team members in best practices.
8. Moderate to expert-level knowledge of JIRA or other agile tools to measure agile team metrics.
9. Must possess and utilize exceptional communication skills to enable team coordination, effectively track milestones/dependencies and highlight team progress.

Qualifications

1. Bachelor’s Degree in Business, Information Technology, or related fields.
2. 5 - 7 years of using Scrum framework.
3. Must be a Certified Scrum Master (CSM).
4. Experience training, mentoring and coaching Scrum teams developing software/digital products.
5. Adaptable and flexible in a cross-functional environment.
6. Excellent written and verbal communication skills.
7. Scaled Agile Framework (SAFe) experience or certifications a plus.

The pay range for this role is $109,700.00 - $146,200.00. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.