About the Team

At DoorDash, our Post-Checkout team is at the crossroads of high-scale platform engineering and exceptional customer experience. Our team powers the real-time order tracking system that not only supports over 30 internal teams with reliable, accurate order data but also directly enhances the experience for millions of customers. Our work reduces customer anxiety, enables effortless reordering, and drives key business outcomes through proactive personalization and seamless tracking. We’re committed to continuous innovation, ensuring our solutions are both robust and intuitive.

About the Role

As the Engineering Manager for Post-Checkout Experience, you will lead a diverse, cross-functional team spanning iOS, Android, web, and backend engineering. Your team will build and scale our delivery event infrastructure that powers multiple experiences across DoorDash, including the customer-facing order tracking interface and innovative products designed to reduce cancellations and boost reorders. You’ll partner with PMs, ML engineers, and Strategy & Operations to define and execute a strategic roadmap that balances scalable platform development with cutting-edge product enhancements. At DoorDash, we’re reinventing the wait – delivering crystal-clear, stress-free insights that not only inform but also delight our customers every step of the Post-Checkout journey.

You’re excited about this opportunity because you will…

• Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutions
• Shape the future of order tracking by driving solutions that seamlessly integrate platform reliability with customer-centric design
• Collaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmap
• Provide architectural guidance and professional development for a team of 8+
• Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking
• Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team
• Drive key business metrics such as reordering rates, customer engagement, and retention

We’re excited about you because you have…

• BS, MS, or PhD. in Computer Science or related field
• 3+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 8+ engineers
• 8+ years of industry experience
• Extensive experience as an engineer in a fast-paced, product-focused development environment
• Experience with distributed system design, system scaling, and performance optimization
• Hands-on leadership and strong product intuition
• Humility - willing to get into the details and open to feedback
• Growth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth setting
• Adaptability, resiliency, and ability to thrive in ambiguity - things can change quickly, and you'll need to help the team evolve