Job Summary
The Project Manager, IT will oversee the successful management of IT projects, ensuring alignment with business requirements and timely delivery. Key responsibilities include mastering business process cycles, managing project budgets and timelines, mitigating risks, and coordinating communication and training for deployments. The role also involves vendor analysis, providing recommendations to leadership, and managing post-Go Live support. Candidates should have 10+ years of IT project management experience, a relevant degree (MBA preferred), and strong skills in distribution systems, problem-solving, and cross-functional collaboration. PMP certification is a plus.

Primary Responsibilities

• Master the end-to-end business process cycles (OTC, PTP, WM, TM, POD, etc.)
• Become fluent with the entire IT landscape (core systems, secondary systems, interfaces, etc.)
• Review business requirements and understand business rationale and the end goal
• Compare multiple vendor solutions against the business requirements and prepare analysis
• Present analysis to executive leadership and deliver recommendations for decision making
• Build detailed budgets and manage project expenses within the approved limits
• Deliver weekly status reporting for each project and report to project stakeholders
• Mitigate risks and provide alternative solutions and/or workarounds when needed
• Manage the communication and training requirements for project deployments
• Build and oversee the execution of comprehensive cutover plans during Go Lives
• Manage post Go Live Hypercare and expedite resolution during production outages
• Assist the Business Analysts (Client) in delivering change requests
• Improve the change request process to increase the delivery capacity
• Provide project management training, tools and materials to Client to assist with enterprise initiatives
• Experience with various distribution systems and platforms (Web, ERP, Warehouse Management, Transportation Management, Final Mile Delivery, etc.)
• Fluency in distribution practices and processes both upstream (Sales Orders, Purchase Orders, Invoicing, etc.) and downstream (Receiving, Selection, Inventory Control, etc.)
• Strong interpersonal skills that nurture the development of relationships, teamwork, and cross-functional collaboration
• Outstanding communication skills with the ability to articulate complex systems and processes
• Strong analytical thinking and problem-solving skills with a focus on accuracy and data integrity
• Excellent time management skills with the ability to multitask competing priorities
• Dynamic and agile, with the ability to quickly shift focus based on the severity of the situation

Education and Experience

• 10+ years of proven experience managing IT projects
• Bachelor’s degree in a related field (Information Systems, Supply Chain, Operations Management, etc.)
• MBA preferred
• PMP Certification Preferred

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting