Windows Mobile Device Systems Engineer - Expert

This position requires an active TS/SCI with Polygraph clearance to be considered.

Criterion Systems is seeking an Expert level Windows Mobile Device System Engineer to join our technology-based program supporting a key Government customer.

Compensation & Benefits:

Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities Include:

• Perform a variety of engineering analyses, software, hardware, development, integration, testing, maintenance tasks, and support duties.
• Support Azure Infrastructure.
• Troubleshoot, problem resolution, support existing infrastructure services, and integrate new capabilities.
• Manage and secure mobile devices within the organization.
• Configure, deploy, and maintain mobile device management (MDM) solutions focusing on Microsoft Intune, Android, and iOS devices.
• Ensure mobile devices are compliant with company policies and provide troubleshooting and solutions for issues.
• Work with mobile devices, mobile operating systems, MDM solutions, mobile device security, mobile device apps, mobile device enrollments, and end users.
• Research, solution, and deliver on new technical requirements.
• Provide troubleshooting and engineering support at the Tier 3 level for Windows 10 (and higher) desktop operating systems.
• Troubleshoot and support Windows Server 2019 (and higher) technologies.
• Provide troubleshooting and engineering support for Microsoft Azure Active Directory and Group Policy.
• Collaborate with internal and external stakeholders.
• Document system changes/updates.
• Support other Tier 3 and Tier 4 personnel with user issues, including application assistance, network troubleshooting, and other user assistance items as needed.
• Create and deliver briefings to customers at various levels.
• Perform other job-related duties as assigned.

Experience, Education, Skills, Abilities requested:

• Active TS/SCI with Polygraph.
• Minimum of 11 years' relevant experience.
• Bachelor's Degree.
• Ability to collaborate within the team and stakeholders.
• Experience with Mobile Application Management (MAM) and best practices.
• Experience developing and maintaining best practice workflow for software requests, procurement, and deployments.
• Experience with Cloud/SAAS solutions maintaining software.
• Familiarity with Cloud infrastructures.
• Significant engineering experience supporting Windows platform environments.
• Strong written and verbal communication skills.
• Strong documentation skills.
• Robust troubleshooting skills.
• Ability to develop and deploy best practice architecture.
• Ability to monitor and evaluate mobile device environments.
• The following skills are highly desired:
• Microsoft M365 and Microsoft Azure.
• Familiarity with Azure DevOps.
• Working knowledge of Virtual Desktop Infrastructure.
• Working knowledge of GIT Hub.
• Microsoft Certifications, Microsoft AZ900 and MS90.

Must pass pre-employment qualifications of Cherokee Federal.

Company Information:

Criterion Systems is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about Criterion , visit cherokee-federal.com.

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Cherokee Federal is a military-friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, or any other status protected under applicable federal, state, or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

As required by our governmental client, this position requires being a US Citizen AND an active TS/SCI with Polygraph clearance.