At Folklore Event Rentals, we specialize in curating unique, trend-driven event rental collections for high-end and luxury events. Based in Southern California, we partner with industry-leading designers, planners, and venues, bringing dream events to life nationwide. Our team thrives on creativity, passion, and impeccable style, making every event unforgettable.
We are seeking a resilient and people-centric leader with the ability to bounce back from challenges, turning obstacles into opportunities to join our team as the Delivery Manager. In this role, you will oversee a dedicated team of over 30 drivers and delivery crew members ensuring smooth dispatch operations and efficient route planning. In addition, you will manage the complexities of local and long-distance deliveries while balancing the importance of transportation safety regulations, tight deadlines, route changes, and ever-changing driver availabilities.
Join us in revolutionizing the event rental industry where your leadership and passion for team development can make a tangible difference!
Key Responsibilities:
- Team Management - Lead and inspire your team to become top performers, fostering a positive, collaborative, and enjoyable work environment.
- Communication - Ensure customers are informed throughout the delivery process, providing estimated delivery times and promptly resolving issues to enhance the overall experience.
- Reliability - Ensure consistent performance in delivering orders accurately and in good condition, building trust and satisfaction with clients, planners, and venue partners.
- Agility - Quickly adapt to changing circumstances pertaining to delivery route planning and onsite installation. Maintain a proactive approach.
- Flexibility - Offer solutions for delivery windows, rescheduling, or pick-up options that cater to our sales team and clients' varying needs and preferences.
- Performance - Analyze the efficiency and effectiveness of the overall delivery operations. Identify opportunities and develop a strategy to minimize costs without compromising quality.
Qualifications:
- BA/BS in Business, Logistics, or related area.
- 3+ years of experience in managing people including hiring, performance management, developing talent, and disciplinary action.
- DOT and/or California transportation regulation experience is a plus.
- Successful track record driving cost savings.
- Valid Driver’s License with a clean driving record.
Type: Full-Time
OFF: Sunday-Monday
- Schedule is flexible during off-season.
**Subject to change and may require overtime, particularly on weekends during peak season.
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Management and Manufacturing
Industries:
Events Services
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