SVP Consumer Experience Insights and Analytics

Location: Dover, DE, United States

Posted on: Aug 18, 2022

Profile:

SVP, Consumer Experience, Insights, and Analytics
Company: Under Armour
Mission: To make you better through innovation.

Position Summary:
The Senior Vice President, Consumer Experience, Analytics, and Insights will lead the organization in developing and implementing a strategic direction to deliver differentiated consumer experiences that build loyalty and align with our brand positioning.

Essential Duties & Responsibilities:

1. Assess current structure and talent to build an organization model that supports solutions tailored to meet the consumer.
2. Lead integration efforts of consumer learnings and insights to drive a holistic approach that informs the consumer journey.
3. Collaborate with executive leadership to identify and solve opportunities for the consumer.
4. Provide strategic leadership and guidance by integrating consumer experience technology and services.
5. Develop solutions to accomplish strategic visions requiring organization-wide coordination.
6. Lead consumer experience-driven plans and infrastructure that supports cross-platform functionality.
7. Define key performance indicators (KPIs) for reporting and action planning.
8. Provide leadership for performance improvement and quality initiatives.
9. Influence a customer-centric culture transformation.

Qualifications (Knowledge, Skills & Abilities):

1. Strong business acumen to drive change in a complex organization.
2. Demonstrated success in leading large-scale initiatives.
3. Excellent team leadership and organizational skills.

Education And / Or Experience:

1. Bachelor’s degree required.
2. Master’s degree preferred (in business administration or marketing or analytics).
3. 15 years of experience required; 8 years of leadership or management experience preferred.

Other Requirements:
Location: Remote
Relocation: No relocation provided.

At Under Armour, we are committed to providing an environment of mutual respect and equal employment opportunities to all applicants.