- Leads highly complex analysis, design, development, testing, and support services for assigned applications.
- Responsible for and oversees day-to-day tracking and follow-up on issues and questions of daily operations. Validates testing results.
- Leads applications analysis and impact analysis of new or different applications, processes, or changes.
- Provides highly complex application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as point of contact for the resolution of complex application problems. Able to quickly assess problems and identify resolutions.
- Leads the development of application testing scripts and conversion plans. Participates in testing as assigned.
- Makes recommendations and provides alternatives with regards to various development and support initiatives.
- Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc. Creates, evaluates, and instructs/teaches other analysts.
Qualifications
- Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required. Master's degree preferred. Additional certifications may be required.
- Seven years of progressively responsible experience in information applications, including one year performing programming or applications analysis, or equivalent, such as business analysis, is required. Previous experience in leading a project and/or team preferred.
- Experience working in a healthcare environment is preferred.
- Certification in Service Management, Project Management, or Business Analysis desired.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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