Vice President, Digital Transformation & IT Ops

Business Technology, San Francisco, CA

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.

This position is based in San Francisco, CA. Our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration.

What You'll Do:

LogicMonitor is seeking a dynamic and strategic Vice President of Digital Transformation to lead the company’s IT, Enterprise Applications, Business Intelligence, Data Strategy, and AI-driven modernization efforts. This leader will drive innovation and efficiency by transforming how employees, customers, and partners leverage technology to improve productivity, decision-making, and overall business performance.

Here's a closer look at this key role:

• Strategic Leadership & Digital Transformation
• Develop and execute a comprehensive digital transformation strategy that aligns with LogicMonitor’s business objectives, focusing on AI adoption and automation.
• Lead the modernization of IT infrastructure, enterprise applications, and business intelligence to drive operational excellence and business insights.
• Serve as a thought leader in AI adoption, guiding how AI-driven tools enhance employee productivity and business processes.
• Partner with senior executives and department leaders to identify and prioritize technology initiatives that enhance efficiency, collaboration, and customer experience.
• Evaluate and implement emerging technologies to reduce IT complexity, optimize costs, and enhance business performance.
• IT, Enterprise Applications & Business Intelligence
• Oversee IT strategy, cybersecurity, data governance, enterprise systems, and cloud migration to ensure a secure and scalable technology foundation.
• Lead the Enterprise Applications team in managing and optimizing core business platforms (ERP, CRM, HRIS, and other mission-critical applications).
• Drive improvements in Business Intelligence (BI) and Data Analytics, ensuring stakeholders have access to actionable insights and predictive analytics.
• Enhance integration and automation across systems to streamline business processes and reduce manual workloads.
• Develop a data strategy that improves decision-making, fosters innovation, and creates a competitive advantage.
• Champion AI-enabled tools to enhance collaboration, automate workflows, and increase operational efficiency.
• Ensure that AI and data-driven initiatives align with compliance, privacy, and ethical AI guidelines.
• Lead the digital enablement of Professional Services, ensuring technology supports service delivery, automation, and customer success.
• Partner with HR and Learning & Development to drive AI literacy and digital upskilling across LogicMonitor.
• Leadership & Team Development
• Lead, mentor, and develop a high-performing team across IT, Enterprise Applications, BI, and Data Strategy.
• Build a culture of innovation, agility, and continuous learning, ensuring the team remains ahead of technology trends.
• Foster strong relationships with vendors, partners, and internal stakeholders to ensure successful implementation of digital initiatives.

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field (MBA or relevant master’s degree preferred)
• 15+ years of experience in IT leadership, digital transformation, enterprise applications, or related fields
• Proven track record of leading AI-driven business transformation and implementing cutting-edge technologies
• Strong expertise in IT infrastructure, enterprise systems (ERP, CRM, HRIS, etc.), data strategy, and cloud platforms
• Experience optimizing enterprise applications and business intelligence to drive strategic decision-making
• Professional Services leadership experience, including technology enablement, automation, and analytics for service delivery
• Deep understanding of AI, automation, and analytics in a corporate environment
• Strong leadership and change management skills, with the ability to influence at all levels of the organization
• Ability to drive complex technology projects on time and within budget while ensuring high user adoption

LogicMonitor is an Equal Opportunity Employer. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.