Strategic Solutions Engineer - West Region

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.

As an Amplitude Strategic Solutions Engineer - West , you will help lead our prospects and customers to understand the power of the Amplitude platform to transform their digital product experiences, experiment on their digital properties and retarget their customers. You’ll have the opportunity to meet with Product and Marketing leaders, Analytics owners, Engineering teams from some of the most exciting brands on the planet. You will help drive business and technical discovery sessions, and lead winning proofs of concept and creatively position Amplitude’s value in the context of their business.

As a Strategic Solutions Engineer (SE), you will:

• Develop deep and lasting relationships with technical stakeholders at some of Amplitude’s largest customers and prospects
• Function as subject matter expert on Amplitude’s suite of products including product analytics, experimentation and audiences
• Couple your product expertise and competitive knowledge with your strong sales acumen to proactively and accurately identify pain and decision criteria and define the appropriate solution tied to the desired business outcomes
• Own the development of custom presentations, demonstrations, and prototypes of Amplitude’s solution to articulate use-cases and value to prospective customers
• Work closely in your day to day with account executives, product managers, product development, and customer success to ensure a seamless buying experience for our potential customers
• Support trial periods with potential customers to ensure they are effectively learning and engaging with the platform
• Become an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features
• Document and communicate product feedback and new requirements from the field back to our product management team
• As needed, travel to customer on-sites to deliver demos and presentations

You'll be a great addition to the team if:

• You have product or digital analytics
• You have a history of developing and deepening relationships with your customers
• You consider yourself technical

At a minimum, you need to have:

• 7+ years of software pre-sales or solution engineering experience
• You have a background in cloud infrastructure, digital analytics, product analytics, marketing analytics, data analysis, experimentation and/or have hands-on experience with SQL and BI Tools
• You have excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development

Who We Are

Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work.

Some of our benefit programs include:

• Excellent Medical, Dental and Vision insurance coverages
• Flexible time off, paid holidays, and more
• Generous stipends for wellness, commuter transit/parking, learning and development, home office equipment, and more
• Excellent Parental benefits
• Mental health and wellness benefits
• We care A LOT about product innovation.
• We invest in our people.
• We give back to our communities.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.