Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for managing large enterprise network rollouts through the entire customer network deployment cycle (test, trial, and deployment). Act as a liaison with company personnel and customers to ensure compliance with standards, coordinate high-priority tasks, and assure quality and on-time delivery. Monitor project progress, manage risks, and maintain status reports. Create and manage contingency plans, evaluate change requests, and ensure projects stay within budget targets. Acts as a key contributor in a complex environment, leading teams or projects and sharing expertise.

Job Description

Core Responsibilities

• Well-versed in network stack technology and vendor solutions, including Fortinet, Meraki, and Versa.
• Experience with SD-WAN deployments.
• General knowledge of network troubleshooting tools, including ping, ARP lookup, and traceroute.
• Strong documentation skills, including updating and modifying installation specifications and knowledge articles.
• Oversee network deployment projects, ensuring proper implementation and integration of network solutions.
• Maintain detailed documentation of network configurations, changes, and updates.
• Collaborate with network engineers and quality assurance teams to ensure accurate and up-to-date network documentation.
• Create and track end-to-end project plans with program management and internal support organizations.
• Track tasks and milestones across all parties, including customers.
• Track and manage customer network rollout, ensuring timely resolution and communication with stakeholders.
• Coordinate change request generation and tracking.
• Make project scheduling decisions with program management and internal support organizations or facilitate conversations necessary for decision-making.
• Identify and manage critical path and risk areas and create risk response and mitigation plans.
• Report weekly (or as necessary) on any risks/issues.
• Escalate issues as required to unblock open issues.
• Work with other project managers to track and manage inter-project dependencies.
• Communicate updates on major milestones, escalations, and status to senior management.
• Help ensure projects stay within budget targets.
• Mentor junior-level project managers on the team.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Project Management; Technical Knowledge; Communication

Salary:

Pay Range: This job can be performed in Colorado with a Pay Range of $115,343.52 - $173,015.28

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years