Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Under general supervision of the CAL OES Voice Services and Remote Support IT Supervisor II, the Information Technology Associate (ITA) is responsible for duties supporting the maintenance of wired and wireless voice and data communications services, managing a supply of telephones for daily staff use, and for use during emergency operations. The ITA is required to interact well with all levels of staff including executive. The ITA is also responsible for providing analysis and recommendations related to the agency’s telecommunications services. The ITA will demonstrate an understanding of data processing concepts, practices, methods, and principles, including an understanding of the current evolving industry trends and standards. Strong team building and communication skills are essential and required. The incumbent will be required to work in a fast-paced environment on leading edge technology platforms and systems in a team environment alongside other IT professionals. Responsibilities will include participation in the analysis of user needs, systems analysis, functional design, documentation, testing, installation activities, evaluation, user support, and training. Incumbent must have the knowledge and experience in telephone, low and high voltage wiring, data networking (LAN and WAN), Apple and Android phones, Cellular (technologies and protocols).

Working Conditions

Special Requirements

Application Package Requirements To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years / Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course / degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

• A candidate pool may be established for subsequent vacancies.
• All hires may be subject to a criminal background check.
• We encourage applicants to apply electronically.