Job description

MPS program in:

Consumables Management Specialist will monitor printer devices consumables requests, deliver toner to the devices in the HQ locations, track PCM orders, provide follow-ups if/when needed

Temp Storage Inventory Management Customer maintains an inventory of Client devices, removed from the fleet, that are available to be re-deployed when needed. Specialist will ensure we maintain an accurate inventory list and update the list as devices are added or deployed. Specialyst will prepare and ship as requested by our client customer.

Asset Management Monitor incoming requests for moves/adds/changes to the MPS fleet. This will entail working in end customer ServiceNow system to receive the requests and manage them to completion. Specialist will be responsible for device moves and temp storage re-deploys within the HQ location.

Requirements:

• Prior experience maintaining office printers is required.
• Comfort with learning and working inside of technical systems (Microsoft D365, ServiceNow, Siebel)
• Strong understanding/experience with Microsoft Excel
• Physical ability to package printers and other devices for re-deployment and complete device moves around the HQ location
• Written communication skills to respond to customer requests and follow-ups via email