This range is provided by The Peninsula Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$95,000.00/yr - $115,000.00/yr

Additional compensation types

Annual Bonus

The Peninsula Chicago is seeking a Director to join our Spa team to achieve the company's objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work in a busy, fast-paced environment
• Exceptional health benefits package and 401(k) with company match

Key Accountabilities:

• Manages spa retail operations and personnel. Ensures retail operations adhere to business plan objectives. Reviews and approves purchase planners, pricing recommendations, and inventory tracking.
• Responsible for managing and ensuring cleanliness of spa facilities. Ensures completion of daily checklists and hourly walkthroughs.
• Delegates and supervises the completion of all maintenance improvements and member requests.
• Recommends improved cleaning products or cleaning methods toward optimal levels of sanitation and cleanliness.
• Monitors the operation of the mechanical, electrical, and heating facilities through routine preventative maintenance and repairs and follows proper notification procedures in the event of equipment failure.
• Completes proper inventory system for spa services and products.
• Trains, supervises, and schedules associates to ensure continuous coverage and efficient service delivery.

General Requirements:

• Must have at least 5 years of managerial experience in a similar role in a luxury property.
• Knowledge of PMS/Opera and some knowledge in rooms department preferred.
• Ability to deal with a high level of work demand and pressure; individual must have great organizational skills.
• Excellent command of written and spoken English.

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

To be considered for the position, you must have work authorization in the United States. The salary range for this role is $95,000-115,000 per year plus bonus.

Seniority level

Director

Employment type

Full-time

Job function

Other

Industries

Hospitality