Job Summary:
Provides network support for various Campus locations. Downtown Chicago and Northern Suburbs.

Job Responsibilities:

1. Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems.
2. Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance.
3. Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency.
4. Builds tools and scripts.
5. Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes.
6. Implements activities that impact discrete components/processes of the work of own unit/team/projects.
7. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
8. Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems.
9. Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
10. Has working knowledge of systems administration.
11. Demonstrates proficiency in several areas of the professional function.

Minimum Requirements:

• Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role.
• Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar.
• Experience with technical design process and models.
• Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle.
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).