Description

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Under the supervision of the Application Support Developer II, provide support for a variety of web development tasks.

• Collaborate with the Level 2 Web Developer to develop new web features and functionalities.
• Assist in the deployment and maintenance of web applications on Linux servers.
• Participate in code reviews and testing procedures.
• Stay current with the latest trends and technologies in web development.

Collaboratively work with external vendors and end users to ensure operating efficiency and minimize disruption.

• Coordinate installation of new software releases, fixes, and upgrades to software.
• Ensure maintenance of applications in a manner that supports delivery of services to users.
• Ensure continuity and quality by owning the resolution of issues across platforms, tracking progress, and escalating as appropriate.
• Record new features or changes to configurations/workflows as directed.

Support the day-to-day administration and assistance for MCCNO software environments.

• Respond to software/application issues for end users, helping to identify and escalate problems as needed.
• Assist with support calls and coordinate problem calls with other helpdesk personnel when necessary.

Qualifications

Experience

Required

Two years in PHP language.

Associate's degree from a four-year college or university in Computer Science, Information Technology, or a related field; and two to four years of related experience; or equivalent combination of education and experience. Advanced certifications are a plus.