Reports to: Robert Braun/Head of Partnerships

FLSA Status: Exempt

Job Summary:

The Partnerships Manager plays a crucial role in supporting Aeropay's financial health by supporting the partnerships processes. The dynamic role involves working with brands, merchants, and clients to onboard, reconcile program costs, contact for outstanding payments, and work cross-functionally across the organization, ensuring established processes are maintained.

Duties/Responsibilities:

1. Regularly audit programs and partnership communication channels, working with cross-functional teams as needed.
2. Onboard clients, collecting all required documentation to complete underwriting.
3. Activate clients brought in through premier partners working cross-functionally with the client experience team.
4. Reconcile revenue share and partner programs on an ongoing basis and update company resources to reflect accurate accounting of payments.
5. Provide customer support for premier partner accounts.
6. Oversee regular communications sent out to partners.
7. Ensure proper upkeep of Customer Relationship Management (CRM).
8. Duties as assigned by manager.

Required Skills/Abilities:

1. Strong communication and negotiation skills.
2. Basic understanding of accounting principles.
3. Excellent organizational skills and attention to detail.
4. Proficient with Microsoft Office Suite or related software.
5. Ability to work independently and in a team.

Education and Experience:

1. High school diploma or equivalent.
2. Previous experience in vendor management and accounts receivable/payable preferred.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.