Welcome

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

1. 2020 Fortune’s World Most Admired Companies (14th)
2. 2019 Fortune’s Best Places to Work (15th)
3. 2019 Forbes’s One of the “Best Employers for Diversity”
4. 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
5. 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
6. 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
7. 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
8. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

View current job opportunities, or search on specific criteria to find jobs that match your interests.

Job Title: On-Site Service Representative (Open)
Location: Camino Real a Colima 795-I, Los Cajete 45609 Guadalajara, JAL, Mexico
Job Type: Full time

General Job Description:
Under general supervision performs the following activities:

1. Provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements.
2. Prepares labeling for all packages that will be ground-shipped to U.S. domestic FedEx locations for FedEx distribution in the U.S.
3. Coordinates loading of shipments at customer’s location to meet customer’s shipping schedules and requirements.
4. May be required to perform other duties as assigned.

Minimum Requirements:
Minimum Education:

1. High School degree/Equivalent.
2. Proficiency in English (600 TOEIC points).

1. Previous experience in customer service and familiarity with FedEx products and services preferred.
2. Experience working in a fast-paced environment preferred.

1. Excellent human relations and organizational skills required.
2. Basic PC skills required.
3. Flexibility to work different shifts required.

Job Posting End Date: 2025-03-07