Customer Service Representative

You are a customer-focused professional with strong communication skills, adept at handling inquiries, directing calls, and providing in-person assistance in a fast-paced environment. Your ability to multitask with proficiency and document cases accurately ensures smooth operations.

This position pays: $21.79 - $26.63 per hour

Location: Rancho Cordova, CA 95670

Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. (on-site), one-hour lunch from 12:00 – 1:00 p.m.

6-month Contract

What you will be doing:

• Answering and directing phone calls with professionalism
• Processing incoming and outgoing mail efficiently
• Providing front counter coverage, assisting customers in person
• Documenting cases accurately in the land management system, Energov
• Delivering high-quality customer service while multitasking in a fast-paced environment

What you bring:

• Strong customer service experience, both over the phone and in person
• Ability to multitask and maintain accuracy under pressure
• Proficiency in data entry and case documentation systems
• Excellent organizational and communication skills
• Business casual professionalism in a team-oriented setting

To learn more about the workplace culture and the position, please apply!

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.

We are Nelson Connects , and our purpose is your success.