The Robotics Field Service Engineer (Robotics Maintenance Engineer) works on the forefront of robotic automation using our suite of monitoring and diagnostic capabilities to guide preventative, corrective, and predictive maintenance activities across our growing fleet of deployed robotic cells. The Field Service Engineer works with a variety of robotic equipment and OEM’s, delivering innovative and value-add automation to our manufacturing sector customers.

• Perform preventative, corrective, and predictive maintenance activities for robotic cells in customer sites
• Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
• Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
• Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings you will encounter, and use your demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations
• Proactively identify potential problems and provide solutions, instilling customer confidence in Formic service
• Provide detailed service reports that list the Issue, root cause analysis (RCA) and solution
• Lead RCA activities with a team of engineers and technicians across the team
• Effectively communicate with all levels of internal and external stakeholders from operators to senior management and executives
• Demonstrate a high level of attention to detail in everything thing you do
• Mentor junior or newly hired Engineers and Technicians as needed
• Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
• Ensure compliance with safety regulations and policies, as well as a clean and safe work environment

Requirements:

• 2+ years field service / maintenance experience with robotics automation
• Prior experience installing, diagnosing, repairing 6-axis robots
• Experience using Computerized Maintenance Management Systems (CMMS)
• A motivated self-starter, able to work independently
• Ability to travel up to 80% travel - mostly driving within a local area - with up to 20% requiring overnight stays
• Current, valid drivers license and access to your own vehicle for daily local travel (Formic does provide mileage and expense reimbursement for travel-related expenses within policy)
• Ability to work alternative schedules to support production outages, including some weekends, nights and on-call hours
• Currently located in, or willing to relocate to, the greater Sacramento, CA area (including greater Sacramento, East Bay, Oakland, Modesto)