Freeman Mathis and Gary is a national litigation firm located in the Cobb Galleria in Atlanta, GA. The Litigation Support Manager will serve as the primary resource to identity the correct litigation support vendor for any situation. The position is responsible for identifying and maintaining relationships with litigation support vendors/partners, negotiating contracts, creating standards for the vendors, and making sure firm stakeholders are aware of the vendors they should be using. In addition, this position will track and enforce preferred and mandatory vendor relationships imposed by the firm’s insurance defense clients. Vendors include but are not limited to expert witness, court reporting firms, record retrieval firms, research databases, legal publications, legal AI providers, trial support vendors.

The following set of success factors describe the characteristics of those who are successful in our Firm:

• Helpful, Congenial, Personable, Positive
• Unpretentious, Approachable, Respectful, Team Oriented
• Accountable, Takes Ownership, Corrects Mistakes
• Organized, Timely, Confidential, Responsive (within 24 hours)

Duties and Responsibilities:

• Serve as the primary point of contact with litigation support vendors.
• Assist in negotiating contracts with vendors.
• Maintain and coordinate the firm’s trial technology including Trial Pads
• Coordinate obtaining Westlaw credentials for individual FMG offices
• Identify and maintain relationships with outside litigation resources.
• Identify software to be used to track vendor relationships and maintain the same
• Manage renewals of vendor contracts
• Track and enforce the use of preferred and mandatory vendors required by the firm’s clients.
• Prepare and develop reports and analytics as required by firm leadership
• Track subscriptions to various publications used by FMG attorneys, determine if they are duplicative of Westlaw
• Serve as the primary resource in the firm to identify the correct vendor for each situation.
• Track and enforce preferred vendor relationships required by insurance clients.
• Approve payment of vendor invoices in coordination with the Director of Legal Operations.
• Other duties as assigned

Education, Experience, and Skills:

• BA/BS degree or equivalent is preferred.
• 2+ years of vendor management experience or similar experience interacting with litigation vendors such as court reporters, document retrieval firms, legal AI firms,
• Basic understanding of insurance defense litigation
• Experience as paralegal helpful
• Excellent organizational and problem-solving skills required for optimal workflow and efficiency
• Dedicated to providing customer service that meets or exceeds expectations
• Excellent communication and interpersonal skills
• Ability to multi-task, prioritize and work to meet tight deadlines
• Demonstrates a strong attention to detail, catches errors and corrects them quickly, and creates quality work products
• Ability to perform at high levels in a fast-paced, dynamic work environment in the office
• Adaptable to changing priorities and work demands
• Pro-active, follows through with minimum direction, and displays initiative
• Exhibits a positive attitude and has confidence

What we offer you

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision
• HSA and FSA plans available for employees and dependents
• Work-life balance
• Generous PTO policy
• 401K plan including a 3% Employer Safe Harbor contribution
• Firm paid life insurance and long-term disability
• Employee Assistance Program
• Year-end bonuses and referral fee programs

EEO Statement

Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.