The Human Resources (HR) Director is responsible for overseeing all HR functions to support a high-performing and service-oriented team in a fast-paced, upscale dining environment. This role ensures compliance with labor laws, fosters a positive workplace culture, and implements strategic HR initiatives that align with the restaurant’s goals.

Key Responsibilities:

• Develop and execute hiring strategies to attract top-tier hospitality talent.
• Work with department heads to identify staffing needs and succession planning.
• Foster a positive work environment that aligns with the restaurant’s brand and values.
• Act as a trusted advisor for employee concerns, conflict resolution, and mediation.
• Lead initiatives for employee engagement, retention, and team-building activities.
• Address and investigate workplace complaints or grievances professionally.
• Work with department managers to ensure employees meet service and performance standards.
• Oversee payroll, ensuring accuracy and compliance with wage regulations.
• Manage employee benefits programs, including health insurance, PTO, and perks.
• Ensure compliance with local, state, and federal labor laws, including wage and hour regulations, EEOC, OSHA, and workplace safety standards.
• Develop and enforce policies related to workplace safety and emergency procedures.
• Develop policies and procedures that enhance efficiency and employee satisfaction.
• Monitor HR metrics such as turnover rates, employee engagement, and productivity.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 5+ years of HR management experience in hospitality, fine dining, or luxury service industries.
• Must be Bilingual in English & Spanish
• Strong knowledge of labor laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to handle high-pressure situations and multitask in a fast-paced environment.
• Proficiency in HR software and payroll systems (e.g., ADP, Paycom, Workday).
• Familiarity with high-end restaurant service standards.