Seeking an experienced Ab Initio Technical professional. This role involves providing ETL development/support, Oracle/SQL database support, Unix support, and Data Warehouse application support.
Key Responsibilities:
- Lead and mentor a team of Application Support professionals.
- Manage and resolve incident/request tickets within SLAs.
- Prioritize and ensure projects are completed on time.
- Provide coaching and educational guidance to team members.
- Identify areas for improvement and recommend process or tool changes.
- Manage escalations and ensure high levels of customer satisfaction.
- Collaborate with stakeholders across teams and assist in managing version upgrades.
- Perform deep technical analysis and troubleshooting.
Required Skills & Experience:
- Hands-on Experience on Ab Initio (or Informatica).
- Experience with Oracle/SQL, Unix, and Data Warehousing.
- Familiarity with job scheduling tools like Autosys or Command Center.
- Strong leadership, problem-solving, and decision-making skills.
- Ability to work under pressure and handle complex situations.
- Experience in financial services or corporate banking.
- Knowledge of change control processes and ticketing systems like ServiceNow.