Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 3+ month contract role located in Islandia, NY. This role is hybrid with 4 days in the office a week.

The Banking Ops Specialist supports routine day-to-day operations of consumer and commercial banking. Under moderate supervision, this job performs administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.

Key Responsibilities and Duties:

• Answers service and referral calls and responds to customer questions and assists with service transactions.
• Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies.
• Validates accuracy of payments, tickets and online entries.
• Provides solutions to customer, branch or bank inquiries and escalates issues as necessary.
• Considers multiple resources and records when investigating customer inquiries.
• Enters transactions into CRT/PC and balances general ledger accounts.
• Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
• Assists with subject matter expert project as requested.
• High School Preferred
• No work experience required

Pay rate- $18.52/ hour