JOB PURPOSE:
The Shuttle Driver is responsible for daily shuttle transportation for the community. Shuttle Driver is also responsible for the calendar upkeep of shuttles need for the community in a manner consistent with the property's operational objectives under the supervision of the Community Manager.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor
•Responsible for the shuttle routes from community to required locations on a daily basis
•Creating and upkeep of daily shuttle schedule
•Communicating general maintenance, cleaning, etc. items to the Community Manager
•Daily logs as required by Community Manager
•Report any observed violations of community rules and regulations to Community Manager
•Utilize property resources, equipment and supplies economically
•Perform additional tasks and responsibilities requested by Community Manager
•Manage excellent customer service and monitor service request turnaround and responsiveness
•Projects a favorable image of the community to achieve property objectives and public recognition
•Ensure consistency in dealing with residents on all matters
•Enforce policies of the community that are delegated by immediate supervisor
QUALIFICATIONS:
•High degree of neatness and respect for property and landscape combined with a willingness and desire to learn.
•Able to understand cleaning solution labels and use as instructed.
•Ability to read and comprehend simple instructions, short correspondence, and memos.
•Ability to write simple correspondence.
•Ability to effectively present information in one-on-one and small group situations
to customers, clients, and other employees of the organization.
•Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of weight measurement, volume, and distance.
•Ability to apply common sense understanding to carry out simple one- or two-step instructions.
•Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience
•Good customer service skills
•Good communication and listening skills
•Able to be an effective team player and interact well with others
•Organized and detail-oriented
•Patient, even-tempered and works well under pressure
•Effective time management skills
•Able to maintain confidentiality
•Able to follow directions from a supervisor
•Able to understand and follow posted work rules and procedures
•Able to accept constructive criticism
•Willing to work in all types of weather conditions
•Able to work weekends or overtime as job requires
EDUCATION AND EXPERIENCE REQUIREMENTS:
•High School Diploma or Equivalent
•Must have basic knowledge of Fair Housing Laws and OSHA requirements
CERTIFICATES, LICENSES, REGISTRATIONS:
•Valid CDL driver's license
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (?) one or more of the following that best describes the environment and types of exposures of the job:
? Office environment X Outdoors environment
? Mechanical facility X Changing weather conditions
? Toxic or caustic chemicals X Odors or fumes
? Electrical current X Loud machine/Equipment noise
? Above ground level ? Confining spaces
Physical Demands: Check all that apply.
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
Physical Demands: Check all that apply.
Over 2/3 Time Between 1/3 and 2/3 Under 1/3
Walking X
Sitting X
Standing X
Climb or balance X
Lifting under 10 lbs. X
Lifting over 10 lbs. X
Reach with hands & arms X
Stoop, kneel, crouch or crawl X
Talk or hear X
Travel Outside the area X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? Yes XNo