One of our telecommunication clients is seeking to hire an Identity Enrollment Specialist. Candidates will be responsible for providing exceptional customer service and supervision of employees as they complete the identity verification process. On a day to day, you will be meeting with employees via video conference to supervise and perform real-time monitoring of the verification process which involves biometric/document captures and data entry into the verification software. You will also work closely with HR and Compliance to provide regular status updates, reporting data, and to escalate any issues or unsuccessful identity proofing.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

- Previous experience working as an enrollment agent
- Previous experience working with any HR platform (PeopleSoft, Workday, etc)
- 3+ years of experience working in Human Resources or Customer Service role
- Intermediate or advanced knowledge of GSuite (Docs/Sheets/Slides/GoogleMeet)
- Experience working with sensitive and confidential employee information
- Excellent written and oral communication skills