A New Business Analyst provides support to Financial Services Representatives in analyzing, clarifying, and submitting new client applications. A New Business Analyst on the Investments Team is directly responsible for processing new business and/or service work on existing accounts as quickly as possible. The New Business Analyst will be responsible for investment business related to annuity submissions, or MMLIS brokerage/advisory securities business. The ultimate responsibility is to assist the Financial Service Representatives while prioritizing client interest.

Duties and responsibilities

• Quality check new business applications before submitting them to be processed
• Process new business applications in an organized and timely manner
• Log checks in a compliant manner to ensure all incoming and outgoing payments are documented
• Advise Financial Services Representatives on how to properly execute transactions and submit new business applications
• Assist Financial Services Representatives with escalations related to new business transactions
• Collect metrics for Barnum’s profit from Investment Business (Annuities and/or MMLIS Brokerage and Advisory Business)
• Collect metrics on NIGO (Not In Good Order) applications
• Act as a liaison between Financial Service Representatives and the home office
• Handle any escalations from FSR’s regarding their submissions
• Investigate NIGO Applications and resolve accordingly
• Research and resolve errors on the part of the home office or vendor on behalf of the FSR
• Act as a leader for Jr. New Business Analysts
• Train Employees and Agents on Operational Processes
• Create and present training materials on new business processes and industry/firm changes.
• Track new business through its life cycle and investigate issues, concerns and delays
• Leverage teammates and be able to manage time during high case loads or unforeseen circumstances
• Understand the financial/strategic goals of the firm and how to help the firm reach those goals

Qualifications include:

• 2+ years of professional experience, financial services industry preferred
• Strong analytical and organizational skills
• Easily adaptable to changes in processes and priorities
• Strong multi-tasker with a high level of accountability
• Customer service-oriented and professional
• Fast learner, reasonable level of common sense