The Dealer Billing team is responsible for the full-cycle Accounts Receivable (“AR”) and Accounts Payable (“AP”) processes wherein TWS collects funds from dealership clients and remits payments to authorized payees. The Dealer Billing Associate’s primary tasks include, but are not limited to, creating and maintaining Excel schedules and import templates, posting transactions in the accounting system of record, sending customer statements/invoices to customers, preparing payment selections and settlement runs, sending remittance advice to payees for initiated payments, performing payment reconciliations, and closely monitoring and handling aged balances. This person must be very comfortable managing large volumes (10K+ lines) of data in Excel, and s/he must be very detail-oriented, always following through to ensure tasks are completed accurately. To perform this job successfully, the candidate must be a proactive, dependable team player with a great customer service orientation and ability to learn quickly.

ESSENTIAL DUTIES & RESPONSIBILITIES

Build and maintain Excel-based schedules, import templates, reconciliations, and ad hoc reports
Adhere to tight timeline in monthly billing process to import thousands of rows of invoice data each month
Monthly, review hundreds of customer statements against support before uploading statements to the Dealer Portal
Prepare payment selections for review, and prepare settlement runs for approval
Assist with and own detailed payment reconciliations for certain clients, especially clients who pay via check and short-pay, pre-pay, or over-pay their outstanding balance
Review credit balances on customer accounts, and propose whether TWS should refund the customer or hold onto the credit balance
Run the Aging report each month and recommend how open balances should be addressed
Perform dunning exercises for outstanding customer balances, exhibiting excellent customer service and strong communication skills
Assist with detailed reconciliations of General Ledger account activity in the accounting system of record
Reconcile variances between accounting system’s general ledger and the AR aging
Assist with reconciling and summarizing any balances found at month-end in clearing accounts
Understand our growing client population and request updates to customer profiles and supplier profiles as necessary to improve organization and/or streamline payment processes
Maintain segregation of duties and uphold strong control environment when processing transactions
Consistently maintain highly organized scans/electronic filing for record keeping
Support process improvement and automation initiatives
Must communicate clearly, courteously, and effectively with external and internal stakeholders on behalf of the department
Display initiative and consistently follow-through
Demonstrate flexibility to multi-task and effectively balance priorities to meet tight deadlines in a fast-paced environment
High School Diploma or equivalent
4-year degree preferred, in Accounting, Finance, Business Administration, or related field of study
1 or more years of experience in Accounts Payable, Accounts Receivable, Accounting, or similar finance role preferred
Intermediate (or higher) Excel skills
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Highly organized & proven ability to follow through consistently
Proficiency in MS Office required