Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

Overview: IDEMIA is seeking a skilled MES Key User to join our team. The MES Key User will play a crucial role in optimizing manufacturing processes through the effective utilization of Manufacturing Execution Systems (MES).

Responsibilities:

• Serve as the primary point of contact for Exton shop floor for troubleshooting issues related to MES operation
• Support MES end users/shop floor management with escalation of issues to the correct group - D365 key users, IT, MPDV
• Create & maintain standard work, procedures and/or process flow maps for shop floor team on topics related to MES operation - in compliance with IDEMIA standards
• Provide training to end-users and support management in conducting end user assessments as needed
• Monitor shop floor data for completeness and accuracy - report KPIs to management
• Work closely with Continuous Improvement team to implement corrective actions (QRCI) for issues in the shop floor
• Coordinate all open support tickets with MPDV USA and provide regular updates to management on the status of items
• Create and manage change requests (CR) needed to refine processes with new customizations in Hydra 8
• Liaise with Exton IT and MPDV to manage system updates, test & release configuration changes and development of new functionalities, and support future expansion
• Assist project team in the implementation of Phase 2 - machine data (MDE)

Qualifications

Qualifications:

• Strong effective experience in managing Manufacturing Execution Systems (MES) implementation integrated to an ERP system - Deployment experience with Microsoft D365 will be a plus
• Good knowledge with other manufacturing software development lifecycles and tools (WMS, SCADA,...)
• Full professional Proficiency in English - Oral & Written
• General understanding of optimization concepts and business processes used in planning and scheduling
• Database knowledge and experience of writing simple SQL statements for data verification / troubleshooting or have the ability to learn SQL quickly
• Project management skills, organized, fast learning traits and result oriented
• Excellent ability to communicate across all the levels of organization (IT, management, non-technical team members...)

Preferred Requirements:

• Experience in BI Report development
• Knowledge in Automation & machine connectivity (PLC programming or IoT implementation)
• Knowledge of smart card, Automotive or semiconductor industry is a plus