Operations Specialist

job
  • Match Group, Inc.
Job Summary
Location
West Hollywood ,CA 90069
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
17 Sep 2024
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Job Description
Our Mission

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, "It Starts with a Swipe"™

About the role:

The Tinder Business Development team is searching for an Operations Specialist to support our dynamic team. In this pivotal role, you will manage partner performance, reporting, invoicing, code creation, and various operational tasks to ensure the seamless execution of our business strategies.

From the day you start, you will be working with a world-class BD team at Tinder. You'll have an amazing opportunity to join a company with a global footprint, while working with a small enough team that your impact is recognized.

If you are a highly collaborative individual with strong ownership of projects from conception to outcome, and a background in helping a team organize processes, strategies, and operational details to drive execution, we cannot wait to hear from you!

Where you'll work:

This is a hybrid role and requires in-office collaboration two days per week. This position is located in West Hollywood, CA.

In this role, you will:
  • Data Insights & Reporting:
  • Develop and maintain dashboards, reports, and data visualizations to monitor key performance indicators (KPIs) and inform data-driven decisions.
  • Analyze BD activities to uncover growth opportunities and areas for optimization.
  • Regularly review partnership data to identify anomalies or outliers, including investigating fraudulent or unusual behavior.
  • Document performance variables during peak periods to optimize strategies and avoid misaligned partnerships.
  • Prepare and send required reports to partners, and handle ad hoc data requests from BD team members.
  • Compile findings into comprehensive reports with actionable recommendations.


  • Operations:
  • Manage code creation and administration for the Incentives Platform.
  • Handle purchase order collection and coordinate approved requests with partners and internal teams.
  • Oversee invoice management and support code requests from international teams.
  • Streamline and enhance BD processes and workflows for increased efficiency.
  • Lead internal BD monthly presentations, utilizing data and analytics from various BD channels. Assist with partner onboarding and training initiatives.


  • Stakeholder Management & Engagement:
  • Communicate effectively across cross-functional teams, including Product, Engineering, Analytics, Marketing, and Executive stakeholders.
  • Proactively prepare for meetings, creating agendas, socializing key points with relevant resources, and taking clear notes for effective follow-up.
  • Provide timely updates to relevant stakeholders on multiple projects and initiatives.

  • Who You Are:
  • A collaborative professional with a strong sense of ownership over projects from start to finish.
  • Experienced in organizing processes, strategies, and operational details to drive successful execution.
  • Adept at managing multiple tasks, prioritizing effectively, and communicating clearly.

  • $ 90000- $110000 a year

    The salary range for this position is $90,000 - $110,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in West Hollywood, CA.. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

    Commitment to Inclusion

    At Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

    If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [redacted].
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