Director, Technical Field Operations

job
  • Cosm
Job Summary
Location
Pittsburgh ,PA 15237
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
19 Dec 2024
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Job Description
Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.

Summary:

The Director of Technical Field Operations will oversee the comprehensive management of C360 systems at scale. This role includes training and development of contracted technical crews, ensuring flawless field execution, and collaborating effectively with the C360 operations team to guarantee event success. Reporting directly to the VP of Video Technology, this pivotal position will support the C360 production unit, manage technical field deployment, and work closely with multiple departments to achieve our objectives. These teams handle the daily planning and execution of thousands of live events annually for both linear and immersive partners.

The ideal candidate is a highly organized professional with a strong background in technical management within live broadcast environments. Attention to detail, multitasking ability, efficient time management, and problem-solving skills are essential. The candidate must be self-motivated, excel in communication, and thrive in a team setting. Problem-solving and prioritization will be critical to success in this role.

Responsibilities:
  • Oversee the global deployment of C360 systems, managing technical leads and installation technicians across multiple regions.
  • Supervise the technical setup and execution of numerous live events annually, collaborating with linear broadcast partners.
  • Lead the technical planning, management, and tracking of live shows within the Cosm C360 umbrella.
  • Manage day-to-day technical operations of live production, working closely with partners and clients through all phases to ensure show success.
  • Supervise contractors and liaise with in-house engineers for on-site installations and operations.
  • Develop and maintain relationships with vendors and clients to effectively communicate needs and goals.
  • Provide input on technical resource planning and budgeting for future technology R&D related to C360 deployment and live broadcast needs.
  • Collaborate with Production Management to ensure all shows are executed as planned.
  • Contribute to crew staffing, resource planning, and training, including for remote events and shoots.

Experience:
  • Bachelor's degree or higher.
  • 7+ years of experience in technical management/field operations preferably in sports, TV, or the broadcast industry.
  • Proven track record in technical management and field operations, including overseeing live productions and building teams for large-scale projects.
  • Strong knowledge of video routing, switching, shading, power, fiber/cabling, and streaming for effective event planning and troubleshooting.
  • Ability to manage multiple unique projects in various stages of production across different time zones.
  • Flexibility with working hours, including nights and weekends.
  • Willingness to travel on-site with the crew to ensure success.
  • Excellent interpersonal, written, and oral communication skills, with a diplomatic approach to challenging projects.
  • Quick to adapt to new technology and systems.
  • Effective communication and problem-solving skills.
  • Ability to work collaboratively and stay calm under pressure.
    Enthusiastic, self-motivated, and highly organized.


Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Other details
  • Job Family Corporate
  • Pay Type Salary


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