Job Summary: As a sales associateyou will be the face of our companyYou get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educationalinsightfuland professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities:CUSTOMER SERVICE -Proactively engage and make a connection with customers. -Asking questions and listening to customer s needs. -Directing customers to merchandiseinforming them about upcoming eventspromotionsmobile offersSTAR card -Provide premier customer service. -Cooperate and build positiveinclusive and respectful relationshipstake accountability for your own actions and outcomes.ORGANIZATION - Maintaining store appearance.SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product featureskeeping up with the latest trendsleveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales systemprocessing cash exchangesdiscountsgift cardscredit cardsdebit cardscash handlingincluding counting money and returning accurate amounts to customer. - Completing various forms of paperworkreportsand reconciliationINVENTORY - Be the keeper of merchandisecomplete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.May participate in periodic inventoriesDEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assignedQUALIFICATIONSPRODUCT KNOWLEDGE - Basic knowledge of products merchandiseEXPERIENCE - Retail experiencepreferred but not requiredCOMMUNICATION SKILLS- Strong interpersonal and communication skills.Ability to readwriteand interpret instructional documents such as safety rulesoperating and maintenance instructionsand procedure manuals.Ability to effectively communicate with customerspeersand management.Ability to communicate on the telephone with proper etiquette.MATHETMATICAL SKILLS- Basic math functions such as additionsubtractionmultiplicationand division.REASONING ABILITY - Ability to multi-taskwhile being attentive to customers and remaining flexible to the needs of the business.Ability to work as part of a team and take initiative independent of direct supervision.PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant movingtalkinghearingreachinggrabbing and standing for at least two consecutive hours.May occasionally involve stoopingkneelingcrouchingand climbing ladders.Vision abilities include close visioncolor visiondepth perceptionand ability to adjust focus.Involves lifting at least 25 lbs. and up to 50lbs in some departments.Work typically performed indoors but may be assigned outdoors depending upon location.OTHER SKILLS Enthusiasticfriendlyand energetic with a desire to provide outstanding service.WORK HOURS Available to work a variety of hourswhich may include early morningseveningsweekends and holidays
No experience required.High school graduate or equivalent preferred.