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The Opportunity
Description
We're looking for a Customer Advocate healthcare , working in Healthcare Systems and Services industry in Springfield, Illinois, United States .

• Researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.

Our Client
Our client is a fast-growing industry-recognized staffing firm. Recruiting critical IT, Financial, Engineering, Healthcare, and Data Analytics talent. With 20+ years' experience and growth.
Connections in Automotive, Healthcare, Retail, Financial & Insurance, and Professional & Business Services. Working to bring top talent together with premier organizations.
Big enough to have great opportunities. Small enough to care about finding the right one for you.
It'sabout relationships based on mutual interest. The results are low turnover, long-lasting partnerships and growth. Want to work for a company invested in your success?
Experience Required for Your Success

• High School Diploma or GED (Education verification not required)
• 1 year customer service experience
• 6 months data entry experience in an office environment
• Experience evaluating customer situations, making decisions, and responding quickly to questions
• Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management
• Knowledge of medical terminology and anatomy
• Referral preference given to applicants able to take and meet testing criteria
• Data entry and/or typing experience
• Interpersonal, analytical, organizational and independent decision making skills
• Clear and concise verbal and written communication skills

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?