Description
We're looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
•Promptly respond to all inbound inquiries via phone, email, social media, website contact form, etc.
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
•Interact with the sales lead to maintain and improve service and product knowledge
•Schedule appointments between prospects and Project Advisors
Qualifications
•Display strong communication skills, active listening skills, and personal skills
•Strong knowledge of customer interface and interaction
•High school graduate, G.E.D. recipient, or equivalent