Description
Pinnacle's promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence
PRIMARY DUTIES AND RESPONSIBILITIES

• Developing a proactive relationship with our customers by providing first-class customer service and communication
• Handling shipment quoting/pricing for customers
• Covering available shipments through strategic negotiations with trucking companies
• Sending and collecting documents to and from carriers
• Obtaining location updates for shipments in progress
• Data entry of various files and information into our TMS software
• Providing problem-resolution effectively and in a timely manner
• Answer incoming customer calls, emails, and chat to provide solutions
• Ability to perform general administrative duties to include: use of multi-line phone, perform data entry, filing, photocopies, scanning, etc.
• Understanding of industry specific documents (Bill of lading, Master Air Way Bill, TSA forms, Hazmat, etc.)
• Ability to handle past paced work load and work well under pressure

Requirements:

• Detail oriented
• 1 year of experience in Logistics

Shift: 9-5:30p M-F
Disclaimer
Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.