We Offer: - Competitive Pay
- Ongoing professional training
- Excellent benefits package including
- Medical
- Dental
- Vision
- Life, Long Term Disability, Critical Illness, Accident Insurance
- Legal Shield
- 401(k) and profit-sharing plan with employer match
- Paid Holiday, Sick and Vacation Time
Essential Duties: Customer Service
- Provide excellent customer service to "walk-in and telephone" customers.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and fashion feedback.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right".
Retail Sales of General Merchandise
- Assist General Merchandise manager with retail sales of General Merchandise.
- Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows etc.
- Maintain clean and current displays of merchandise which appeals to customers
- Receive merchandise from distributors, check merchandise received against purchase invoice.
- Log merchandise into inventory.
- Tag merchandise. Stock shelves & other displays or place merchandise into stockroom.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
- Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
- Maintain updated customer mailing lists.
- Attend training sessions to keep current with merchandising & inventory control issues.
Other Duties - As Assigned
Requirements
Commitments: - Treat all employees and customers fairly, courteously, and with dignity.
- Be prompt and available for flexible scheduling.
- Present an up beat, friendly, outgoing personality to all customers.
Qualifications & Job Requirements: - Schooling or experience in merchandising and retail sales.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Physical Demands: - Must have the ability to stand and walk the sales floor for most of the day.
- Frequently required to bend, stoop, crouch, reach, and lift 40 lb. of merchandise
Working Conditions: - Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.