Kelly Services is hiring Accounts Receivable Call Center Representatives in El Paso, TX!

Pay: $17.50/hr
Hours: 8-hr shift between 6:30am-6pm, M-F
Location: Hybrid in El Paso, TX
Position Type: Temp to hire

Responsibilities

• Handle inbound and outbound calls and emails to clients, resolving client billing requests and issues
• Update status of payments, post confirmations from cash operations, handle disputes, understand invoices and requests to assist with reconciliation, handle client reports, handle aged/open items on accounts
• Resolve simple accounts receivable disputes
• Analyze and research client requests
• Perform assigned Invoice to Cash and work cases accurately and within stipulated timelines by partnering with business unites and/or working with the client to understand and resolve routine requests
• Provide world-class service with each interaction to ensure client satisfaction and retention
• Prepare data files and correspondences for distribution to clients
• Work with banks to resolve client payment issues
• Exceed phone metrics
• Other duties as assigned

Qualifications

• Associate’s Degree required, Bachelor's Degree preferred
• 1+ years of customer service experience
• Call center experience
• Basic accounts receivable knowledge
• Proficiency in MS Office Excel
• Ability to communicate professionally
• Excellent organizational skills

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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