Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.
Under the supervision of the Regional Director, the duties and responsibilities of the Branch Manager include, but are not limited to, the following:
Direct the day-to-day activities of the Operations Managers
Manage and grow provincial accounts
Build and maintain relationships with key clients
Assist Regional Director with revenue growth, employee and customer retention
Respond to new customer sales requests and inquiries
Manage existing customer service requests, inquiries and escalations
Provide support in managing employee or customer issues that Operations Managers may have
Be knowledgeable of technical data concerning pesticides used, and their application in accordance to the label
Learn and provide technical know-how on leading industry trends
Implement company programs, initiatives, and current operational guidelines
Accountable for operating within company and business unit policies and procedures; create an environment that motivates employees to be successful
Maintain Inventory Control, including ordering; truck and account audits; warehouse inventory counts, etc.
Perform other duties as required
Minimum Requirements:
5 years industry experience, or equivalent combination of education is an asset
5 years’ experience managing managers in a fast-paced environment required
Strong Business acumen
Ability to manage and lead assigned projects and employees
Ability to manage administrative duties along with field work
Excellent organizational and time management
Proficiency in written and verbal communication
Excellence in clear and concise feedback, performance management and coaching
Attention to detail and analytical skills
Knowledge of Microsoft Office and Google applications (Word, Excel, Outlook, PowerPoint/Documents, Sheets, Gmail, and Slides) at an intermediate level
Valid driver’s License
Valid Pest Control License or willing to obtain
High school diploma; university degree preferred
Licenses/certificates as required by federal and provincial regulations
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Ability to work at heights and lift in excess of fifty pounds
A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.
You are paid during your training, and any certifications you require the company will pay for!
Company vehicle! You can reduce the expense of paying for gas or insurance on your personal vehicle.
Company phone! A work phone and monthly plan is provided for you, which can be used for personal use. So, ditch the phone bill and save some more cash.
Uniforms are provided, so you do not need to pay for your own work clothes.
We pay for 50% of the cost of your steel toes, once per year.
We have a matching RRSP program up to 3.5% of your base salary per year!
Paid sick AND vacation days!
ON DEMAND PAY! Have access to your paycheque as soon as it is earned!
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
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