Level 5
Department Overview:
Enterprise Technology & Services (ETS) delivers shared technology services for the Company’s supporting all business applications and end users. ETS provides capabilities for all stages of Company’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.
Our Team:
Mainframe Computing (MC) is a technology enabler for the business by providing a strong, resilient, and stable platform to host and enable business innovation/growth in our lines of business and global locations. MC consists of experienced administration, operations and engineering staff required to support the platform. In addition to flexible hours, the Firm enables its staff to work remotely. The mainframe engineers work with the latest hardware and software technologies. The IBM z platform and the mainframe disk and tape technologies are frequently refreshed across our datacenters.
Mainframe CICS Engineer:
The Mainframe CICS Systems Programmer is responsible for all phases of CICS engineering, system and software maintenance, and CICS related operation functions. The candidate must be comfortable working with CICS (and MQ) in a 24×7 large scale Sysplex and CICSPlex environment and must be able to interface with application developers and operations teams. The CICS engineer should have strong analytical, organizational and communication skills, as well as in-depth knowledge in CICS performance & tuning, debugging and dump analysis. On-call support and maintenance outside of normal working hours are needed to support the CICS environment and to resolve issues.
Skills Required:
Knowledge of all CICS parameters that control performance in a CICSPlex environment.
Knowledge of SMP/E, software upgrade and maintenance.
Knowledge of CICS SMF record structure and the CICS Performance Analyzer tool to gather statistics necessary to tune CICS regions.
Experience with CICSPlex SM implementation & customization, dynamic transaction routing, etc.
Knowledge of the CICS resource definitions that pertain to CICS region performance.
Ability to perform problem determination, dump analysis and performance tuning.
Experienced with the CICS monitoring tools such as Sysview for CICS.
Knowledge of Cobol to support application developers.
Experience with Mainframe Websphere MQ.
Good oral/written communication skills.
Skills Desired:
Assembler and COBOL coding and knowledge of CICS Exits.
Web application support in a CICS TS V5 environment.
Understanding of zOS facilities such as: APF, Linklist, VSAM, LPA, Coupling Facility.
Good Project Management skills.
Knowledge of the CICS Interdependency Analyzer tool.
Working knowledge of the zOS & CICS Explorer.
Knowledge of Natural language & Adabas.
Prior Application programming experience a plus.
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