Job Description
The Conversion Specialist serves as a pivotal liaison across business units within Cetera, facilitating communication and coordination among outside departments, service providers, vendors, clearing firms, and regulatory authorities (including FINRA, SEC, and State Agencies). This role is responsible for leading bulk account conversion activities for Cetera's integration with other clearing firms, identifying and implementing process improvements to optimize these conversions.
What You Will Do:

• Seamless Transition Management : Ensure a smooth onboarding process for new broker-dealers and advisors to the CIS platform by managing and resolving risks, issues, and dependencies.
• Stakeholder Collaboration : Engage and coordinate with internal and external stakeholders, conducting comprehensive operations and technology overviews of current state business models and performing gap analyses to identify areas for improvement.
• Project Management & Execution : Oversee the full lifecycle of conversion events, from initiation to completion, acting as the primary liaison between clients and internal operations and technical teams to ensure project success.
• Operational and Technology Review : Lead reviews of operations and technology to support effective transitions, including requirements gathering and documentation.
• Business Analysis & Strategic Consultation : Conduct thorough business analysis, providing strategic consultation to clients to ensure conversion objectives are aligned with their needs.
• Team Coordination : Orchestrate cross-functional teams to onboard clients efficiently, ensuring alignment across internal departments and timely completion of conversions.
• Risk Assessment & Compliance : Perform risk assessment, documentation, communication, and escalation to maintain high compliance standards, meeting all regulatory requirements.
• Regulatory Compliance : Stay informed of industry regulations, ensuring all conversion activities meet compliance standards.

What You Will Have:

• Analytical & Conceptual Skills : Demonstrated excellence in analyzing complex data and conceptualizing innovative solutions.
• Documentation & Reporting : High-level proficiency in documentation and report generation, with a keen eye for detail.
• Planning & Time Management : Strong planning, organizational, and time management abilities, with experience in prioritizing tasks effectively.
• Operational & Regulatory Knowledge : In-depth understanding of operational processes and regulatory policies and procedures within the finance industry.
• Process Improvement Focus : A forward-thinking approach to identifying and implementing process improvements to enhance efficiency and client satisfaction.
• Independent Judgment : Capable of exercising independent judgment and taking initiative on projects and problem-solving.
• Self-Motivated & Team-Oriented : Demonstrates a proactive, self-driven work ethic with the ability to thrive both independently and within a team.
• Workflow Optimization Experience : Proven experience in optimizing workflows to improve overall productivity and service quality.
• Communication & Customer Service : Excellent interpersonal and communication skills with a strong focus on customer service and client relationship building.
• Education : High school diploma with coursework or training in finance or a related field.
• Experience : A minimum of 3+ years of experience in a relevant field.

Really Catch Our Eye With:

• Project Representation Experience : Experience representing a business unit on cross-functional projects, with a deep understanding of team processes and requirements.
• Problem-Solving & Follow-Up Skills : Proven success in problem resolution, with strong organizational and follow-up abilities.
• Deadline Management : Ability to multi-task and prioritize effectively, especially in handling regulatory deadlines and field inquiries.
• Educational Background : Bachelor's degree in finance, business, or a related field is preferred.

About Us
What we give you in return:
Not many teams can say that they support people's dreams coming to life... We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
• Paid parental leave to support all team members with birth, adoption, and foster.
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

About Cetera Financial Group:
Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
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