Agency Customer Care Specialist III (Hybrid, 4/days week)

job
  • GEICO
Job Summary
Location
Tucson ,AZ
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
12 Nov 2024
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Job Description

***FOR RECRUITER: USE THIS INTERNAL JOB DESCRIPTION:

  • Must be able to provide outstanding customer service consistently
  • Must be able to effectively communicate complex information in a clear and concise manner
  • Must have a high level of ownership, follow-up and follow through on all tasks
  • Must be able to troubleshoot issues, proactively identify potential roadblocks, and find solutions for each situation as it arises
  • Must be able to think critically and problem-solve in a fast-paced environment
  • Must have high level of accuracy and attention to detail
  • Must be able to complete multiple tasks, meet deadlines, and prioritize work
  • Must have strong organizational skills
  • Must be proficient in Microsoft Office Suite
  • Must be willing to adapt to new systems and tools as needed
Annual Salary
$22.83 - $44.17
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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