Randstad has an exciting new opportunity with our client, a large Fortune 500 Bank/Financial firm in Pennington NJ to support their Business and Monetary Control (BMC) Group. They provide service support by assisting with inquiries related to Financial Transaction paperwork, Account Balance and Activity, Letters of Authorization and Employee stock options. This is a great opportunity to get your foot in the door with a large organization!
salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 6:30 PM
education: High School
Responsibilities
•Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
•Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
•Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
•Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
•Display passion, commitment and deliver an experience that improves our customers' financial lives
Skills

Client Service

Customer Service

Customer support

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.