Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Provide exceptional service to all hotel guests during their stay
Qualifications
•Diploma or equivalent from high school is required; some college is desired
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Requires a flexible schedule that allows for overnight shift hours
•Experience in the hospitality industry or guest services is preferred, but not required
•Outstanding communication skills and excellent customer service skills are required