Customer Service Representative: Subsidized Apartment/Property Management
Employment Type: Full-Time, Entry Level
Department: Office Support
CGS is seeking a Customer Service Representative specializing in Subsidized Apartment/Property Management to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Demonstrated ability to follow policies, procedures, and regulations
- Professional, effective communicator with demonstrated de-escalation skills
- Strong written and verbal communication skills
- MS Office (Outlook, Word, Teams etc) and ability to navigate relevant web sites
- Keyboarding proficiency of 40+ words per minute
Qualifications :
- High School diploma or General Educational Development (GED) certificate
- Minimum of two (2) years rental property management, or related rental experience including resolving customer service complaints
- Minimum two (2) years telephone customer service.
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
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$21,354.67 - $27,456 a year