Compensation Range: $17.00 to $24.20 HourlynnLocation:nn1750 Bladensburg Rd NE, Washington, District of Columbia 20002 United States of AmericannAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.nnOur motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.nnU-Haul Offers:nnCareer stabilitynnOpportunities for advancementnnMindset App ReimbursementnnGym Reimbursement ProgramnnHealth insurance & Prescription plans, if eligiblennPaid holidays, vacation, and sick days, if eligiblennLife insurancennMetLaw Legal programnnMetLife auto and home insurancennDiscounts on Apple products, Dell computers, cell phone plans, hotels, and morenn401(k) Savings PlannnEmployee Stock Ownership Plan (ESOP)nn24-hour physician available for kidsnnDental & Vision PlansnnBusiness travel insurancennYou Matter EAPnnLifeLock Identity Theft ProtectionnnCritical Illness/Group Accident InsurancennDave Ramsey’s SmartDollar ProgramnnCustomer Service Representative Responsibilities:nnAssist customers inside and outside a U-Haul center with U-Haul products and services.nnUse smartphone-based U-Scan technology to manage rentals and inventory.nnMove and hook up U-Haul trucks and trailers.nnClean and inspect equipment on the lot including checking fluid levels.nnAnswer questions and educate customers regarding products and services.nnPrepare rental invoices and accept equipment returned from rental.nnInstall hitches and trailer wiring.nnFill propane (certification offered through U-Haul upon employment)nnDrive a forklift (certification offered through U-Haul upon employment)nnOther duties as assignednnParticipate in ongoing continuous U-Haul education through U-Haul University.nnCustomer Service Representative Minimum Qualifications:nnValid driver’s license and ability to maintain a good driving recordnnHigh school diploma or equivalentnnWork Environment:nnThe work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.nnPhysical Demands:nnThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.nnU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.nnU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.