Customer Service Representative

job
  • Carroll Independent Fuel Co.
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Job Summary
Location
Deale ,MD
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
30 Nov 2024
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Job Description
Job Details
Level
Entry
Job Location
Store 24 - Deale, MD
Position Type
Full-Time/Part-Time
Education Level
None
Travel Percentage
None
Job Shift
Any
Job Category
Sales
Description
**Why join us?!**
We offer a very competitive benefits package including but not limited to:
  • Low Cost Health Insurance - Full and part time plans available
  • Career Advancement
  • Generous paid time off in addition to sick leave
  • 401k with dollar for dollar co match
  • Tuition reimbursement annually
  • Growth Opportunity!!
At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path.
We are more than just a convince store company; we're a family.
Job Summary:
The Customer Service Representative (CSR) works to support store management
Principal Duties and Responsibilities:
  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide value to the customer.
Qualifications
Minimum Knowledge, Skills and Abilities:
  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
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