OverviewnnAt St. Luke’s, our dedicated team of Patient Care Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.nnOur patients come from all walks of life and so do we! We foster an environment that embraces our employees' unique strengths, experiences and perspectives which drive our exceptional patient-centered care. We strive to build a positive, supportive, and inclusive culture to deliver exceptional patient experiences and create a strong work environment.nnWhat you can expect from this role:nnUnder direct supervision, performs basic, routine duties of limited scope and complexity.nnCollects patient balances and handles financial assistance documents that are routine in nature. Referring more complex issues to higher levels.nnAnswers a high volume of calls. Obtains client information by answering telephone calls; interviewing clients; verifying information.nnPerforms standardized and routine tasks.nnResolves routine questions and problems and refers more complex issues to higher levels.nnMaintains and improves quality results by adhering to standards and guidelines; recommends improved procedures.nnPerforms other duties and responsibilities as assigned.nnMinimum Qualifications for this Role:nnEducation: High School Diploma or Equivalent.nnWhat’s in it for younnAt St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.nnSt. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.nn*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.nnDefault: Location : City BoisennCategory Admin/Clerical/Customer SupportnnWork Unit Patient Access Resource Center System OfficennPosition Type Full-TimennWork Schedule DAYnnRequisition ID 2024-93986nnDefault: Location : Location US-ID-BoisennWork Location : Name 701 Morrison Knudsen Dr, Boise, St Luke's Plaza 2